Waverly, IA (July 2008)—Results from a recent customer satisfaction survey showed that United Equipment Accessories, Inc. stands well above average when it comes to pleasing their clients.  The product lines that the survery covered were slip rings, cable reels, shift controls and cable chain/carriers.

            The survey was conducted using a 5-point scale, with five being excellent and one being poor; there was also a not applicable option. Clients responded to all questions as average, above average or excellent; 70% of responses were above average or excellent.

When asked if they would continue to use UEA, Inc. products in the future, 100% of clients who responded to the survey said yes.

             “Your people are what sell your products. Your products are the best in the business,” comments from a client who took the survey.

In one part of the survey clients ranked the top four most important supplier characteristics to be product quality, capable technical support, on time delivery and price. UEA had above average or excellent responses in all four categories, one client commented, “Good product, good inside people, reasonable price.”

United Equipment Accessories, Inc. has a goal to return a Request for Quote for standard products within 24-48 hours; all clients who responded to the survey were more than satisfied with UEA’s response time.

UEA is a leader in the production of customized and reliable Slip Rings, heavy duty Industrial Cable Reels, Decril Cable Chain/Carrier Systems, and durable Shift Controls. Each of their products is of the highest quality in engineering, design and workmanship; you get what you want, not what we have. UEA is ISO 9000:2000 Certified for Quality control throughout our entire company.

For more information or a request for quote on United Equipment Accessories custom products, please contact our Sales Department at 800-394-9986.